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Website Accessibility Statement

This accessibility statement applies to the Visit Aylsham website. Visit Aylsham is committed to ensuring that our website is accessible to as many people as possible, regardless of technology or ability. We want everyone who visits our website to be able to find, read and understand the information we provide about Aylsham, its attractions, businesses, events and visitor services.

We work to achieve and maintain compliance with the Web Content Accessibility Guidelines (WCAG) 2.2 at AA standard wherever reasonably possible.

 

View the site your way

You should be able to:

  • Change colours, contrast levels and font settings using your browser or device settings.

  • Magnify pages up to at least 150% without text spilling off the screen.

  • Navigate most of the website using only a keyboard.

  • Navigate using screen readers and other assistive technologies.

  • Access content on desktop computers, tablets and mobile devices.

 

Navigate by headings

Our pages are structured using headings and subheadings to help users and assistive technologies understand content and move directly to the information they need.

 

Navigate by links

We aim to ensure that links clearly describe their destination or purpose, allowing screen reader users and other visitors to understand where a link will take them.

 

Navigate by keyboard

Visitors who use a keyboard to navigate the website should be able to move between interactive elements and see which element currently has focus through a visible highlight.

 

Skip to content

Where supported by the website template, keyboard users can use skip links to move directly to the main page content.

 

Listening to content

Visitors can use browser-based text-to-speech tools, screen readers and other assistive technologies to listen to website content and navigate the site.

 

Using different devices

The Visit Aylsham website is designed to be responsive and should function across a range of screen sizes and devices.

For guidance on making your computer, tablet or smartphone easier to use, visit the My Computer My Way website operated by AbilityNet.

 

Alternative formats

If you require information published on this website in an alternative format, such as:

  • Accessible PDF

  • Large print

  • Audio recording

  • Plain text

please contact us using the details below. We will consider your request and respond as soon as possible.

 

Technical information about this website's accessibility

Although Visit Aylsham is not a public sector body and is not legally required to publish an accessibility statement under the Public Sector Bodies (Websites and Mobile Applications) Accessibility Regulations 2018, we are committed to following accessibility best practice and improving access for all users.

We aim for this website to conform to WCAG 2.2 AA standards.

 

Non-accessible content

We know that some parts of the website may not yet be fully accessible. For example:

  • Some older PDF documents may not be fully accessible to screen readers.

  • Some images supplied by third parties may not yet have fully descriptive alternative text.

  • Some embedded third-party content, maps, videos or social media feeds may not fully meet accessibility standards.

  • Certain pages may not yet fully support custom text spacing or line-height adjustments.

  • Some older content may not always reflow perfectly when viewed at very high magnification levels.

 

We are continually reviewing content and making improvements where practical.

 

Ongoing improvements

Accessibility is an ongoing process. As new content is added and the website evolves, we will continue to review and improve accessibility, including:

  • Improving alternative text for images.

  • Reviewing document accessibility.

  • Monitoring colour contrast and keyboard navigation.

  • Testing new content against WCAG 2.2 AA guidelines.

 

Feedback and contact information

We are always looking to improve the accessibility of the Visit Aylsham website.

If you encounter any accessibility barriers, find content that is difficult to use, or would like to request information in an alternative format, please contact us:

 

Visit Aylsham
Aylsham Town Hall
Market Place
Aylsham
Norfolk
NR11 6EL

 

Email: hello@visitaylsham.org

 

Please provide details of the page or content you experienced difficulty accessing and the assistance you require.

 

Statement review

This statement was prepared in June 2026.

The website is periodically reviewed using automated accessibility checking tools and manual testing against WCAG 2.2 AA standards. Accessibility improvements are incorporated as part of ongoing website maintenance and development.

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